Content Integrity & Challenge Policy

InvestorJustice.org is committed to factual accuracy, transparency, and the public interest. This policy governs how challenges to our published content are submitted, reviewed, and addressed. It balances our responsibility to correct legitimate errors with our duty to resist abusive or retaliatory takedown demands.

To Challenge or Refute a Post

Please send a formal request to:
📧 ijchallenge@protonmail.com
Subject line: Content Integrity Challenge

Your challenge must include:

• The specific URL(s) or exact excerpt(s) in question.
• A clear explanation of the alleged inaccuracy, misleading claim, or other issue.
• Supporting evidence, documentation, or legal references.
• Your full name, professional title, and contact information.
• If represented by counsel, your lawyer’s name and contact details.

Anonymous or vague submissions will not be processed.

1. Scope and Purpose

This policy applies to all content published on InvestorJustice.org, including articles, reports, annexes, commentary, and multimedia. Its purpose is to provide a transparent and fair framework for raising challenges while protecting the integrity of public-interest reporting.

2. Process and Timelines

1. Acknowledgement – We will acknowledge receipt of a properly submitted challenge within 5 working days.
2. Review – Our editorial and legal team will review the submission, assess evidence, and may request clarification.
3. Response – We will provide a written response within 15 working days, either:
   • Accepting the challenge in whole or part and annotating the original content.
   • Rejecting the challenge, with reasons.
   • Requesting additional evidence before making a determination.

All challenges and our responses will be published publicly, except for personal identifiers (e.g., addresses, private phone numbers) which will be redacted.

3. Transparency and Publication

• Challenges will be published in a dedicated Disputes & Responses section of InvestorJustice.org.
• Our responses, counter-evidence, or clarifications will be published alongside.
• If corrections are made, annotations will be clearly marked on the original content with timestamps.
• Retractions are extremely rare and occur only under the conditions listed in Section 4.

4. Criteria for Corrections, Annotations, and Removals

• Corrections – Minor factual clarifications or updates will be annotated on the original piece.
• Annotations – Where disputed material remains of public interest, we may annotate with context rather than remove.
• Removals / Retractions – Content will only be removed in the following limited circumstances:
  1. A valid and final court order issued by a court of competent jurisdiction.
  2. A material and proven factual error that undermines the entire article.
  3. Content found to violate applicable law (defamation, privacy breach, copyright infringement).
  4. Plagiarism or unauthorized reproduction of third-party work.
  5. A mutually agreed resolution or settlement with the affected party. In such cases, content may be annotated, redacted, archived, or removed, provided that an archival record is maintained to note that a resolution occurred.

We do not remove content solely because it causes embarrassment, reputational discomfort, or political inconvenience. InvestorJustice.org will not respond to threats, intimidation, or informal “takedown requests” that bypass this policy.

5. Legal Notices and Court Orders

• Formal legal notices must be submitted in writing to ijchallenge@protonmail.com (and any listed postal address, if applicable). They must include claimant identity, jurisdiction, specific claims, and supporting documentation.
• We will review all notices with legal counsel and determine if they are valid, frivolous, or abusive.
• InvestorJustice.org expressly reserves the right to resist frivolous, retaliatory, or overbroad claims, and may publish such demands for transparency.
• Only orders issued by a competent court in a jurisdiction we recognize (primarily the United Kingdom, and secondarily the United States where applicable) will be considered binding. Foreign judgments are not automatically recognized.

6. Archival Record of Resolutions

When content is altered or removed as part of a settlement or resolution:

• An archival record will be maintained noting that the content existed and that a resolution occurred.
• The archival record may include a stub entry (date, title, and resolution note), even if the full text is no longer public.
• At minimum, the public will always see that a challenge was raised and that the matter was resolved.
• This ensures transparency and prevents silent erasure while still allowing negotiated settlements.

7. Mediation and Settlement Facilitation

• Some contributors may indicate that they have an open legal case and are willing to consider settlement.
• InvestorJustice.org may act as an intermediary to facilitate confidential communication between the anonymous contributor and the affected party.
• At no point will the contributor’s identity be disclosed unless and until they choose to proceed with direct negotiation or settlement.
• In practice, this means affected parties (such as Nexo) may contact InvestorJustice.org regarding a published matter, and we will forward inquiries to the contributor privately.
• This process ensures that contributors can use the platform for leverage without sacrificing anonymity, while still enabling good-faith resolutions.
• For cases that result in verified settlements or resolutions, please refer to our Resolution Visibility Protocol.

8. Privacy and Data Handling

• Personal data in challenges will be redacted before publication.
• We comply with applicable data protection laws (e.g., UK GDPR).
• Contact details provided in submissions are used solely for correspondence about the challenge process.

9. Governance and Oversight

• Challenges are reviewed by a combined editorial and legal team.
• In cases of material dispute, escalation may be made to the site’s oversight committee for a final determination.
• This policy is reviewed annually and may be updated to reflect changes in law or best practice. Updates will be published with the date of revision.

10. Liability and Disclaimers

• InvestorJustice.org makes reasonable efforts to ensure accuracy and fairness.
• We disclaim liability for errors except in cases of proven malice or gross negligence, subject to applicable law.
• Opinions and analysis are clearly distinguished from factual reporting.

11. Core Principles

1. Truth and accountability come first. We stand by the integrity of our reporting.
2. We welcome good-faith corrections. Evidence-backed challenges are handled transparently and fairly.
3. We reject intimidation. Threats, harassment, or bad-faith demands will not alter public-interest content.
4. We operate in the public interest. Embarrassment, political inconvenience, or regulatory discomfort do not meet the threshold for removal.
5. Resolutions remain visible. Even in settlements, the public record will reflect that a resolution occurred.
6. Anonymity is respected. Contributors control disclosure of their identity during any mediation or settlement process.

Last updated: October 15, 2025

This Content Integrity & Challenge Policy forms part of our commitment to transparency, accountability, and the right of the public to access truthful information.