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InvestorJustice.org | State Regulatory Guide Series
If you are a California resident who believes you were misled by a financial platform, investment service, or lending product, several state agencies may be able to help.
This guide explains where to report financial misconduct and how to prepare your complaint.
Primary Financial Regulator
California Department of Financial Protection and Innovation (DFPI)
Website
https://dfpi.ca.gov
Consumer Complaint Portal
https://dfpi.ca.gov/file-a-complaint/
Phone
866-275-2677
What DFPI Handles
• Consumer financial protection violations
• Fintech platform complaints
• Lending and payment services
• Cryptocurrency platforms operating in California
• Unfair or deceptive financial practices
Securities and Investment Regulator
DFPI Securities Regulation Division
Website
https://dfpi.ca.gov/securities/
What They Handle
• Investment fraud
• Unregistered securities offerings
• Misleading investment marketing
• Broker misconduct
California Attorney General
Consumer Protection Division
Website
https://oag.ca.gov/consumers
Complaint Portal
https://oag.ca.gov/contact/consumer-complaint-against-business-or-company
Phone
800-952-5225
Federal Regulators
You may also contact:
CFPB
https://www.consumerfinance.gov/complaint/
FTC
https://reportfraud.ftc.gov
What Documentation to Prepare
• Account statements
• Screenshots of advertised APR or yield
• Emails with the platform
• Support ticket history
• Timeline of events
InvestorJustice.org
Because transparency is the first step toward accountability.
