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Effective Date: October 3, 2025
InvestorJustice.org issues this advisory for investors considering, or already holding, assets with Nexo. Based on our evidence and analysis, we conclude that Nexo poses serious risks of loss with little to no practical recourse.
Key Concerns for Investors
- Denial of records – Nexo has refused investor requests for legally mandated account records, undermining transparency and due process.
- Fragmented accountability – The company is structured across multiple jurisdictions to frustrate legal claims and enforcement.
- Manipulated terms – Investor protection clauses have been quietly deleted from Nexo’s Terms of Service.
- Regulatory evasion – Nexo’s operations reflect a pattern of avoiding meaningful oversight while continuing to market aggressively to investors.
- Ongoing disputes – Active cases and investor complaints remain unresolved.
What This Means for You
- Your capital may be at risk, with limited ability to enforce claims in court.
- You may be denied access to your own account history and records.
- Even if regulators intervene, settlement options may be limited.
Advisory Conclusion
InvestorJustice.org advises investors to avoid Nexo until these concerns are addressed.
Unresolved disputes remain live on InvestorJustice.org as part of the public record.
Where contributors indicate they are open to settlement, InvestorJustice.org can facilitate confidential communication without disclosing their identity.
Next Steps for Investors
- Make daily backups of your account information — export or screenshot balances, transactions, and communications to preserve evidence in case you have a problem or access is revoked.
- Do not rely on Nexo’s customer service for records; make formal written requests and keep copies.
- Consider withdrawing assets until transparency and accountability are proven.
- Share your experience with us at 📧 investorjustice@proton.me.
- Monitor InvestorJustice.org for ongoing advisories and updates.
Disclaimer: This advisory is published in the public interest. It does not constitute financial or legal advice. Investors should consult qualified professionals before making financial decisions.
